How SERP Matrix Has Adapted to the COVID-19 Pandemic

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How SERP Matrix Has Adapted to the COVID-19 Pandemic

It’s been over a month since the world was changed by the COVID-19 pandemic. Families and businesses around the world are suffering as a result of this global crisis,

During this time, our team feels extremely fortunate to be able to stay safe and productive during this worldwide crisis. It’s important for us to let our readers and clients know what we are doing differently while we wait for this pandemic to come to a close.

We also want to let the general public know that our company is still operating daily, and we are accepting new clients during this time. Many business owners located in Houston as well as around the country are struggling to properly communicate with their customers right now, and countless others are worried about how they are going to be able to acquire new clients once this is all over. If this sounds like you, we believe we have what it takes to help your brand stay alive. Contact us at 713-287-1134 to schedule a free consultation.

Telecommuting

Like most companies, SERP Matrix is currently utilizing telecommuting to stay safe and productive during this pandemic.

Typically, our close-knit team was stationed at our office in North Houston, but in early March, we decided to allow our team to work from their respective homes until this time of uncertainty is over. Every member of our team wants to be a part of the solution that leads to this pandemic ending as quickly as possible, and we are following all, local, state, and federal guidelines in hopes of stopping the spread and flattening the curve.

As digital marketing experts, we have a passion for technology, and in today’s world, there are more telecommuting tools now than ever. Our members are using software such as Slack, Zoom, and Skype to stay connected and on task.

We’re also using this technology to stay in close communication with our clients. In the past, we would host clientele meetings in our conference room, but because this will not be an option for the foreseeable future, we have decided to use technology to help us keep in close contact with our clientele.

Cloud Storage

We simply would not be able to do what we do without the use of cloud storage. Sharing documents, ideas, analytics, and countless other types of crucial information is what allows our business to function. On a daily basis, our team members are sharing data and passing projects back and forth, and this technology allows us to continue doing this from the comfort of our respective homes.

As an agency compromised of web designers, content writers, backlink specialists, and digital marketing technicians, every project requires the attention of every team member. We want to make sure we stay on task by using software such as Dropbox to effectively collaborate with each other while communicating with clientele.

Virtual Customer Service

Last but certainly not least, we are continuing to work closely with our clients in order to help them maintain their marketing campaigns while this virus runs its course. We don’t shy away from working with business owners who are startled by COVID-19, and we are here to quell those concerns.

We are closely monitoring the COVID-19 situation, and we are also closely monitoring the industries our clients work in. Whether they’re a restaurant owner or a CEO of a medical supply company, we want to make sure we provide each and every client with relevant information and resources that can evolve into an effective digital marketing strategy.

We’re working diligently to make sure each and every one of our clients stays on track during this tough economic time. We’re changing business hours, composing newsletters, updating e-commerce stores, and much, much more. So many of our current queue of essential tasks are time-sensitive, which means that we always need to be able to quickly pivot our clients’ marketing strategies. By staying available, diligent, and resourceful, we have been able to keep our clients on track.


SERP Matrix | Marketing Agency in Houston, TX

We would like to take this time to urge any and all readers to stay safe. Make sure you are following all instructions from the CDC to keep you (and the individuals around you) safe and healthy. Simple tasks such as hand washing and social distancing may seem tedious at first, but implementing these tasks into your daily life can help us all return to normal living sooner rather than later.

SERP Matrix is committed to providing elite digital marketing services to local business owners, and we are still accepting new clients during this time. If your company is in need of web design, search engine optimization, and content writing services, our team of digital marketing professionals has everything you need. With over 20 years of experience in this industry, our team is ready to make sure your business’s online presence is fully optimized and ready to bring in business. Call us today at 713-287-1134 for more information on our services.

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